Our courtesy rules

It is important to be honest and ask the questions that interest you clearly, trying not to hurt each other’s feelings.

It may be that while you are getting to know the other person or family you see things that do not suit you and you decline to continue talking to them; be polite, say goodbye to them indicating that it has been a pleasure to meet them.

You never know, being courteous may allow you to meet other members who are also interesting to you.

The Community of Via Families is diverse and consists of various cultures, personalities, values, habits, customs. We value this magnificent diversity very much since it is what enriches us, therefore, respect is one of the keys to having a good understanding and development of any exchange

If at any time you do not like something when you have the guest at home, you can comment on it delicately. It is best to say it the moment it happens and not to wait. Your guest does not know that there is something about them that bothers you, besides, it is better not to judge and rather respect each other in order to fully enjoy the experience

Perhaps some aspect is not exactly the same as yours, but if you agree, the coexistence will be better, as long as there is respect for both parties

Sincerity, Deception or half-truths benefit no one. Coming from the perspective that we are all different, we must not lie about ourselves to be liked more

Sincerity is the shortest way for everything to go well from the beginning. In addition, there is nothing worse than feeling cheated and lied to.

Meeting people, getting to know them and accepting a guest in your house, requires a firm commitment until the end since we are talking about people who can count on your hospitality

Keep in mind that the other person expects:

• Commitment to care
• Care
• Cordiality
• Attention
• Familiarity warmth
• Comfort
• Understanding
• Hospitality

If you are a host, athlete, adult, family, student... People you invite to your home or who will welcome you

• What do they feel?
• What worries you?
• What do you need?
• What do they expect from me?

Find out about what they expect from you so that everything is simple and comfortable.

Expecting commitment and responsibility is the most important part of this whole exchange and what your friendship will be based on.

For example, if you have a minor as a guest, put yourself in the shoes of their parents, thinking about hoe they are leaving someone who is the most valuable to them in your care. Do not forget about the parents by making them part of the experience of events that happen in their child’s stay with you

If you are a Guest:

• How can I easy my intrusion into your home?
• What do they expect from me?
• How am I able to help or collaborate with the hosts on a day-to-day basis?

From your arrival or before you can make several video calls or email the host to find out about their customs, what they expect from you, what the plans will be, your bedroom, bathroom, food, etc.

All this information will be very useful upon arrival.